Terms of Sale
These Terms of Sale govern the purchase of products through the PrimeHubPk website (https://primehubpk.com, the “Site”). By placing an order with us, you agree to comply with and be bound by these terms. Please read them carefully before making any purchase.
1. Order Acceptance and Confirmation
1.1 Order Confirmation
When you place an order on PrimeHubPk, you will receive an order confirmation email or WhatsApp message. This confirms that we have received your order but does not guarantee acceptance. The contract for the sale of the products is formed only when your order is processed and shipped.
1.2 Right to Refuse or Cancel Orders
We reserve the right to refuse or cancel any order at our discretion for reasons including, but not limited to:
- Payment or verification issues
- Inventory or stock discrepancies
- Suspicious or fraudulent activity
If your order is canceled, you will be notified promptly, and any payment already made will be refunded.
2. Pricing and Payment
2.1 Pricing
All prices listed on the Site are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise. Shipping fees are not included in the product price and will be calculated at checkout.
2.2 Payment Methods
We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, etc.)
- Bank Transfer
- JazzCash / EasyPaisa
- Cash on Delivery (COD)
2.3 Currency and Billing
All transactions are processed in PKR. The billing details you provide must match those associated with your chosen payment method.
2.4 Order Changes
Order modifications can only be made before the order has been processed. Once shipped, no changes can be made to your order.
3. Shipping and Delivery
3.1 Shipping Times
Orders are usually processed and shipped within 1–3 business days of confirmation. Delivery times vary based on your location and the selected courier service. For more details, please refer to our Shipping & Delivery Policy.
3.2 Shipping Costs
Shipping charges are calculated at checkout according to your delivery location and the chosen shipping method.
3.3 Delivery Issues
If you experience any issue with your delivery (e.g., missing or damaged items), please contact us immediately at primehubpk1@gmail.com or via WhatsApp: +92-344-5326789, and we will assist you promptly.
4. Returns and Refunds
4.1 Return Policy
We want you to love your purchase! If you are not satisfied, you may return or exchange your item in accordance with our Return and Refund Policy. Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
4.2 Refunds
Refunds are processed once the returned item is received and inspected. Refunds will be issued to the original payment method, excluding shipping charges or applicable service fees.
5. Product Descriptions
5.1 Accuracy of Information
We strive to ensure that product descriptions, images, and prices are accurate and up-to-date. However, we do not guarantee that all content is error-free or complete. If you receive a product that is not as described, please contact us so we can resolve the issue.
5.2 Product Availability
All products are subject to availability. If a product is out of stock, we will notify you and offer an alternative or a full refund.
6. Limitation of Liability
6.1 No Liability for Damages
PrimeHubPk is not liable for any indirect, incidental, or consequential damages resulting from your use of our Site or the purchase of products, even if advised of the possibility of such damages.
6.2 Product Use
You are responsible for ensuring that products purchased from our website are used properly. We are not responsible for injury, damage, or loss resulting from misuse or mishandling of any product.
7. Changes to the Terms of Sale
We reserve the right to modify or update these Terms of Sale at any time without prior notice. Any updates will take effect immediately upon posting on this page. We encourage you to review these terms periodically.
8. Governing Law and Dispute Resolution
8.1 Governing Law
These Terms of Sale are governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles.
8.2 Dispute Resolution
Any disputes arising from these Terms of Sale shall first be resolved through mutual discussion. If a resolution cannot be reached, disputes will be subject to binding arbitration in Islamabad, Pakistan.
9. Contact Information
If you have any questions or concerns regarding these Terms of Sale, please contact us:
PrimeHubPk
📍 Address: PrimeHub, I-8 Markaz, Islamabad
📧 Email: primehubpk1@gmail.com
📱 WhatsApp: +92-344-5326789
🌐 Website: https://primehubpk.com